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Euro Standard Touch Light Switch 1 Gang Single Wire Switches For Home

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Blue Indicator LED Rocker Switch Round Box 10000 Times On On Rocker Switch

Mr. Alex

Alex@ubaro-switch.com

+8618948321686

8618948321686

+8618948321686 Wechat

FAQ

Warranty & After-Sales Service

Q1: Do your products have warranty service?

A: Yes, we provide long-term quality warranty for all our products. During the warranty period, any non-artificial quality problems support free replacement or after-sales solution.

Q2: What if I receive defective products?

A: If you receive damaged or defective items, please provide photos or videos within 48 hours after receiving goods. We will confirm and arrange replacement or compensation quickly.

Q3: Do you provide technical support?

A: Yes. We provide professional installation guidance, parameter matching and product technical support for all customers.

Q4: How can I contact your customer service?

A: You can reach us via website email, online message or contact form. Our team will reply to your inquiry within 24 working hours.

Shipping & Delivery

Q1: What shipping methods do you support?

A: We support international express, air shipping, sea shipping and freight forwarder delivery. We will recommend the most suitable and cost-effective shipping method according to your order quantity and destination country.

Q2: How long is the production & delivery time?

A: Sample order: 3–7 working days.
Bulk order: 7–20 working days according to order quantity and stock situation.

Q3: How long will I receive my goods after shipment?

A: International delivery time varies by region:

Express: 5–10 days
Air shipping: 10–20 days
Sea shipping: 25–45 days

Q4: Will I get a tracking number?

A: Yes. After shipment, we will provide official tracking number and logistics link for you to track your order in real time.

Q5: What if my package is delayed or lost?

A: Please contact our support team immediately. We will check the logistics status, assist in negotiation and provide corresponding solutions according to the shipping policy.

Order & MOQ Policy

Q1: What is your minimum order quantity (MOQ)?

A: We support both small batch wholesale and large bulk orders. Most items have low MOQ to support new sellers and project customers.

Q2: Can I mix different items in one order?

A: Yes. Mixed orders of different styles, colors and models are acceptable to help customers enrich product lines and reduce stocking pressure.

Q3: How to confirm my order after payment?

A: After your payment is confirmed, our sales team will send you an order confirmation email, including product details, quantity, delivery time and tracking arrangement.

Q4: Can I modify or cancel my order?

A: Order modification or cancellation is available before production arrangement. Once production starts, changes or cancellation are not supported. Please contact our customer service in time if you need adjustments.

About Us & Products

Q1: Are you a factory or trading company?

A: We are a professional smart home electrical manufacturer with independent production, R&D and sales teams. We focus on high-quality smart switches, sockets and home electrical products, supporting stable bulk supply, OEM & ODM customization.

Q2: What products do you mainly supply?

A: We specialize in wall sockets, smart switches, USB/Type-C charging sockets, high-power 15A/16A electrical sockets and other home electrical accessories. All products are designed for home renovation, engineering projects and cross-border wholesale.

Q3: Do your products have international certifications?

A: Yes. Our products pass strict quality tests and comply with EU, UK and international safety standards, with complete certification support for global sales and project use.

Q4: Can I get product samples before bulk order?

A: Sure. We support sample testing for all items. Sample orders are welcome to check quality, material, workmanship and compatibility before large cooperation.

Q5: Do you support customized logos or packaging?

A: Yes. We provide customized logo printing, neutral packaging and exclusive packaging solutions according to customer’s market and brand needs.

Touch Light Switch

Wireless Remote Switch

Dual Light Switch

Smart WIFI Switch

Smart Zigbee Switch

Rocker Switch

Electrical Wall Socket

Smart Socket

Smart Switch And Socket

Socket Accessories

Breaker Switch

Smart Home Products

Smart Thermostat

Switch And Socket